Returns and Refunds

LolasLittleBites.com Return and Refunds Policy

Last Updated: 11/17/2023

Thank you for shopping at LolasLittleBites.com. We take pride in the quality of our edible dog treats and other pet products. Understanding that sometimes things don’t work out, we have outlined our return and refund policy below.

1. Non-Edible Items

Return Policy: Customers may return any non-edible items, provided they are unopened and in their original condition, within 30 days of the original purchase date for a full refund.
Return Shipping: Customers are responsible for covering the return shipping costs. We recommend using a trackable shipping service or purchasing shipping insurance for items of significant value.
Refund Process: Upon receipt and inspection of the returned item, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within a certain number of days.

2. Edible Items

No Return Policy: Due to the nature of our edible dog treats, we cannot accept returns on these items.
Resolution for Issues: If you encounter any issue with our edible products, such as damage or quality concerns, please contact us directly at LolasLittleBites Contact. We are committed to resolving any issues to your satisfaction.

3. Exceptions

Defective or Damaged Goods: In the rare case that you receive a defective or damaged product, please contact us immediately. We will arrange a replacement or refund, depending on your preference, at no additional cost to you.

4. Contact Us

If you have any questions about our Return and Refunds Policy, please contact us at LolasLittleBites Contact.

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